Issues after Cross Progression is activated on your account? Check here first!

---

@EA_Mako wrote:

Hey @SwagMASTER2539 @beybladegirlx,

Are you both still having issues with certain UI elements being greyed out / inaccessible in the lobby, or has that now cleared up?

To confirm, are you using a VPN at all? If yes and you load the game without the VPN, does that change anything?

---

Hi @EA_Mako  

I have exactly the same error as @KillAlyssa I can't enter normal matches to play, neither join my friend's lobbies, and my username is invisible when I am in lobby and For some reason the games thinks I am a new player and gives me orientational matches, but I can't still join those games and this error happened only after I had cross progression in my account.

And I am not using VPN 

but I think this error triggered when I open my account after the cross progression happened everything was fine, but I go and check on my switch (which was where my main account was) To check how many apex coins I had and everything was fine I close the game and open apex on pc and the error happened.

Please help.