Community Manager
Community ManagerHi @leany_weeny,
To clarify, which prompts did you follow? Did you unlink any accounts or platforms to get things linked to your main EA account?
As you mentioned recently moving to PS5, just checking to see whether that involved any accounts being unlinked from separate EA accounts to get to the point where they're together here.
Great, thank you for the follow-up to let us know! Best of luck in-game! 🙌
When I`m confirmed the cross progression my Master account was choosen a PS 5 account. I cant join the lobby over a week (detected data mismatch error after I confirmed my cross progression), but i can check the information of my account (PC and PS5) at apex stats web resources. So, screen one, my current account level at PS5 464, BUT my level on PS 5 WAS 992 (second screen), so WHY now my PS 5 account got stats of my PC account when everithing shoud be conversely?? Also another stats: kills, damage, headshots, etc just shuffled from PC and PS5 accounts.
I think It`s a reason why me and another players have this issue - detected data mismatch, our progress merged wrong at all.
And no, I`m didn`t link/unlink my account at the last week or month/year.
Hope this information will help to solve this issue.
Community Manager
