Issues after Cross Progression is activated on your account? Check here first!

Unfortunately it doesn't work. I checked the only other EA account that was possible to be connected to the PSN before and there is no progress at all, it's fresh lvl 1 account (Checked on PC). I even asked bot on support page, while being logged in to the other "original" account, what was name of my PSN account that was connected brfore and it stated the same name that is now lvl 15 on different EA account. So from having account that was on prestige progress already on PSN I ended up with lvl 15 and lvl 1 account. Is there any other possibility to get help on that matter? Is it possible to check previous progression of the account to restore it or 1600 hours account is gone forever? I would really appreciate help as bot on the support page isn't really finding right solution.