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Unrendered_0's avatar
12 hours ago

Issues with an unauthorized email connected to my EA account

So I recently downloaded apex again due to all the hype ive been seeing on it, and right as soon as I attempt to log in with my steam... Im locked out and an email that I dont even recognize is connected to my steam account. And I cant log in into the account since the only way to access the **bleep** account is to have access to the email that linked to it. I cant unlink it from my steam as it brings me back to the screen of having to send a code to the email thats on my steam account, have you guys dealt with something like this? Half of the EA help lines are useless for this as they are pretty one sided when it comes to recovering an account.

1 Reply

  • Hi, welcome back. Sorry, but account-related issues still need to go through our support team using the Contact Us button at the bottom of the page.

    https://help.ea.com/en/articles/ea-account/secure-hacked-account/

    Make sure to have the following information ready.

    • The email address you used to make your EA Account.
    • Any usernames or console IDs (e.g. Xbox Live Gamertags or PlayStation™Network Online IDs) connected to your EA Account.
    • Any invoice numbers from games you’ve bought from our store or product codes for your games.
    • If you’re trying to get back into a mobile game, have your mobile game’s ID ready.

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