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WHO__azuarius's avatar
WHO__azuarius
2 years ago

Link Steam account back to an older EA account keeps the same data?

To start off, this is really all my fault. I am not super happy with support, but that's not their fault. To start off, I have 2 EA accounts and one Steam account for Apex. I wanted to link the Steam to the new EA account I made because... I don't remember anymore, but I wanted it linked. So since I knew nothing about linking and unlinking, I unlinked my old EA account with all my data from my Steam and linked the Steam to a new EA account with nothing (without proper research or anything). I lost all my progress in Apex, but that's ok, since I can unlink it... or so I thought.

I asked support (multiple times, explaining situation and everything) and they said they cannot unlink it because... there were steam purchases to the account that made it unlinkable (Octane pack with spider skins) so support couldn't override unlink? but I made these purchases BEFORE the unlinking, so how was I able to unlink the account then...? I could talk about how useless some of the support was, but at least some of them helped me. Anyways, the connections tab in my account said it could be unlinked after 6 months (23/07/02), so I patiently waited until then.

I waited 6 months which I still think is ridiculous, and after that, I am able to unlink it. Now my question is: will I keep my data now that I can link it back to the right EA account? I've spent a lot of money on this game. I am in the same club as the lost EA account, and I can see it's the same banner, the same everything the way I left it. I just want to make sure 100% I will not just get sucked back into a clean install account of Apex and it overwrites the old data, because I unlinked it with no knowledge of anything and without asking or any looking into the situation and I don't want to make the same mistake. PLEASE tell me it's safe to link it back now without going through multiple support agents who may or may not understand the situation properly.

sorry if the English is weird sometimes, I'm not 100% native. Thanks.

3 Replies

  • WHO__azuarius's avatar
    WHO__azuarius
    2 years ago

    @WHO__azuariusquick update - says it was linked to the newer EA account first and I cannot link it back even though older EA was the first one that was linked? Can I contact support and force them to link it to the older EA account?

    EDIT: I also searched up and see that I can link it back safely and data will all be recovered. However, I can't link it back since it says that the EA account was linked to a different Steam account in the past (TL;DR, I had tried to see if I connected the older EA account to a different Steam account if it would have my data. TL;DR, it doesn't and I screwed myself) so I can't link the old EA with the old Steam (sorry for lots of parenthesis, but this is weird because these were the first 2 EA/Steam accounts I had linked... so again kind of doesn't make sense). Someone from support said that I will be able to link the accounts I want together after a certain amount of time but said they could not specify. Is this also 6 months? I think I did it around 23/01/12, so about 10 days from now, will I be able to link the 2 accounts together?

    Also, the Steam account from the TL;DR earlier was made just to test this and I can probably delete it without any repurcussions. If I delete it, is it possible I can link it without waiting an unknown amount of time?

  • WHO__azuarius's avatar
    WHO__azuarius
    2 years ago

    @WHO__azuariusok, let me change the question: is there a way to link a Steam account to an EA account that has been connected to a different Steam account? not sure why it says I can't do this even though I literally had the two accounts linked before, and this message never showed up when I linked the other Steam account.

    another question: if I delete the Steam account it says my EA account is linked to (and therefore cannot link to the older Steam), will it allow me to link with no problems? or just absolutely * me even further?

  • WHO__azuarius's avatar
    WHO__azuarius
    2 years ago

    hey... idk if any mods or anyone are seeing this, but I seriously need help. If I don't fix this, I am losing a ton of money and progress in the game. There HAS to be SOME way to link these two accounts back together if a mod or dev does something about it. I really need this problem fixed or I cannot play Apex anytime soon.

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