Login verification activated, but still not able to receive gifts

Hello @Hevar530,

in order for your friend to send you a gift, you don't need to have login verification on, but rather your friend. Here is a link to how Apex gifting works, including a list of all the requirements that someone gifting the other person needs to fulfil in order to be able to give a gift.

Let me know if it still doesn't work after.

- Pythia

Hello pythia, my friend is indeed able to gift, as he is able to gift to his friends, however i am the only one that did not pop up on his list, so i was wondering what the problem is now.

@EA_Pythia 

Hello @Hevar530,

have you and your friends been friends in-game for two weeks at this point?

- Pythia 

hey @EA_Pythia, we have been friends on playstation for years, and on the game as well, he just showed me that he is able to gift to his friend but i’m still not on his list, i really don’t get what the problem is now 

Hello @Hevar530,

if you've been friends on the PlayStation before you were friends on Apex, I recommend unfriending each other on both PlayStation and Apex, and then befriend each other in Apex FIRST, before re-befriending each other on the PlayStation.

It will take another two weeks, before you two can gift each other things, but it should work then.

- Pythia

hello @EA_Pythia I did the login verification but it keeps showing that I have to verify my account

Hello @AgiotismoNaArea,

then it is very likely that you have several accounts and are verifying the incorrect one. Please check here if your platform account, if you have one, is connected to your EA account that you're verifying. Otherwise, you can also contact EA Support, who can potentially help you locate your account. 

- Pythia

Hi @EA_Pythia I have the login application enabled and no other account connected however I still can’t unlock the send gift 

Hello I had the same problem and I still haven’t gotten it I wonder if we will have to reach out to the team about this