LOST everything due to apex cross progression
I recently linked my Ea account to steam, which had my PlayStation account linked to it. I have over 3500 hours on PlayStation and now everything's wiped. I'm okay with my pc account being wiped as i...
Forum Discussion
EA_Pythia
Community Manager
Community Manageryou went through the process of unlinking and relinking your account, a process that is not mentioned in cross progression either and is generally recommended against. If you go through a process but don't read up on that process beforehand, then we cannot help you.
The issue with two accounts and the consequences of unlinking accounts is also mentioned in the guide to cross progression:
While relinking the accounts should restore progress, this is not guaranteed. If there's any chance that you linked it to a different account, you might still be able to relink it to the old account and potentially get your progress back, but if you're completely sure that this is the account that you originally linked it to, then there is nothing that can be done.
There's no way whatsoever then to get my cosmetics back then?
Also, I apologize for dragging this out for so long, but I really don't want to lose all of my items i worked for and bought.
- @Mindfulwayss
Your best bet is to simply contact EA support, inform them of your situation and they'll be able to "undo" the link & unlink process you've done 🙂
At least that's what other people say.I would be more than happy to "contact" Ea if there was a way to contact them lol. They don't have an email or anything.
I really need to know how to contact ea as well..I'm having the same exact problem..linked my Xbox an PC account..lost my heirloom on Xbox all my coins just says -99999 now even free legends are locked..still have my PC heirloom but everything on console is gone..and I'm a day 1 player on Xbox..PLS HELP!!!!
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