Forum Discussion

Rising Newcomer

11 days ago

Lost Items

I can't figure out how to get through the AI b.s to talk to somebody who might be able to fix this. A few years ago, before my daughter was born, I played this game religiously with my buddies. I've...

missing content

playstation

EA_Salmon

Community Manager

10 days ago

Hi bloatingzombie ,

Sorry to hear that. If you’ve come back and some of your old content is missing, the first things worth checking are whether you’re signed into the correct EA Account and whether your platform accounts are still linked the way they were before. Apex progress and content sit at the EA Account level, so account-linking changes can make it look like items or Legends are gone.

If it still doesn’t look right after checking that, I’d recommend contacting support through the webform so they can review the account-linking side more closely. These pages may also help:

Thanks for taking the time to explain it, and I hope you’re able to get it sorted out.