Lost old xbox progression
So a few years back when apex legends announced the cross progression. I thought all i had to was unlink my xbox account from the ea account it was connected to. I unlinked my xbox account to my stea...
Forum Discussion
EA_Mako
Community Manager
Community ManagerHey MaJFisssh,
It sounds like you're now aware, but just to clarify - unlinking a platform from your EA account does not allow you to transfer that progress to a different EA account. This can cause a permanent loss of progress, but re-linking your Xbox account to its original EA account as you've mentioned would be the only way to try recovering that progress.
We are not able to manually recover anything lost due to unlinking, so getting those original accounts re-linked to see what may be automatically restored would be the best bet. If you're unable to get your Xbox account linked to that prior EA account, you can contact support directly so they can take a look at getting those re-linked with you.
Hello so i contacted support and they said they are unable to help with unlinking the xbox account from this account currently chatting with. Is there someone i can contact that can manually unlink my xbox account so i dont have to wait this 6 month waiting period cause i am getting very annoyed right now with the support side.
- EA_Mako
Hey MaJFisssh,
The team that would have that ability is the support team, afraid we can't make any changes to your account via the forums or other channels.
If they're unable to assist with that in this situation, unfortunately it would mean waiting out the timer.
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