Microphone doesn't work.

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number GeForce RTX 4070 Super
Enter RAM memory size in GB 32
What is your gamertag/PSN ID/EA Account name? TrentLouis
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. NA
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. NA
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? 69
When did this happen? (dd.mm.yy hh:mm)
How often does the bug occur? Every time (100%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? Mic is not working. I have ran through all suggestions provided.
What should be happening instead? I should have a mic.
Steps: How can we find the bug ourselves? Come on over.

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My mic functions as it should in every other program on my PC. It fails to work in Apex. When working through issues I discovered that I could get my webcam mic (not default) to work, but that was temporary. 

I've done the following troubleshooting

1. Disabled all audio output/inputs other then my headphones I use for input/output.

2. Tried with discord not running

3. Tried updating all firmware

4. Tried other mics/headsets

5. Put in the steam port forwarding recommended to my router

6. Asked ea customer support and they're clueless as usually

7. Put in a firewall exception for my antivirius, tried with my antivirius off too.

8. Looked online extensively.

10. Set all my sound settings to my headset's input/output.
11. Reinstalled everything (Steam, apex, firmware, etc.)

***Oddity, it worked the first time I ran, it then never again.

HELP!

@Teros1121 To better understand, is the mic:

- Not working at all
- Kinda works, but not really
- It shows you're talking, but no one can hear you

- Others report your audio is choppy, robotic, static, or otherwise hard to understand
- Others say you're too loud or too quiet

Second Question:

- Does your mic work with other programs and/or on other systems?, (such as Discord, Consoles, etc.)

Can you also include a screenshot of your in-game sound settings?

Optional: Screenshot of the sound settings for the headset, as if I recall correctly, the game isn't a fan of certain settings, (but if it worked once, its more likely a game issue).

I mainly want to see the open mic threshold setting, like so:

Note: The game's voice chat does need a rework as well, (in my opinion), so its very possible nothing on your end is at fault and its 100% the game. Just trying to figure out what's going on.

1. Not working at all, no indicators.

2. Yes, it works with everything else.

See attached for screenshot.

Not sure what exactly you wanted for the optional part, but see attached. I can only attach three atm. I have one more though for general sound settings.

Not sure if I selected reply to you specifically, but see previous post.

@Teros1121 

"Not sure if I selected reply to you specifically, but see previous post."

- You didn't, but I do check back on threads I reply to, so its all good.

"Not sure what exactly you wanted for the optional part"

- Just any setting relating to the headset/mic, (such as the ones you've attached), or anything from a program that's associated with the headset/mic, (like how mine uses the Razer Synapse):

For privacy reasons, could you either edit or remove the two screenshots of the Windows settings to not include your email address?

As for what I can tell so far, your settings, (both in-game and on your PC), appears to not be the issue, and if you're using other headsets and those don't work, then its more likely not a settings issue.

In the bottom right side of your screen, do you see a mic icon, (and does it say Apex is using your mic)? If it doesn't say this, then the issue might be that Apex doesn't have permission to use your mic. As you can see with mine, AMD Software꞉ Adrenalin Edition, Discord, and Apex Legends are all currently using my mic:

So, if you don't see Apex show up while the game is open, go into your settings and give it permission to use your mic.

This should be:

Windows Settings -> Privacy & Security -> (Scroll Down) App Permissions -> Microphone

See attached. Those screenshots showed those, but I don't have a bose program that can do that. Only windows related ones.

@Teros1121 Hmm, based off of that screenshot, (which does has the email address showing as well), Apex has access to use your mic.

"I don't have a bose program"

- No worries on that part either. A lot of headsets uses Window's settings anyways. (Like, for my headset, I don't need to use Razer Synapse either).

Overall, this seems to be an issue with Apex and it somehow not supporting any of your headsets. It could be an issue with your PC, but if several headsets work with things like Discord and other devices, then I doubt its related to your PC.

Additional things you could try, (I'm not sure if any of these would resolve the issue):

But before you try any of those fixes, check to see if Apex is set to use your mic. I know it says it had accessed your mic, but that could mean that it tried to use your mic and wasn't able to, or it was somehow using a different mic. (I've had the issue when playing Sea of Thieves, where it somehow wasn't set to use my mic).

This should be under:

System -> Sound -> Volume Mixer -> Click the drop-down on Apex, and make sure its set to use the right devices

Note: If none of these fixes work for you, I'm unfortunately out of possible solutions. Hopefully someone else has one for you to try, (or that it gets resolved by Respawn through a patch).

I'll leave a summary here so it can hopefully be clear what's going on so far:

- Main headset: Bose PC Desktop Controller
- Headset is not managed by another program, (such as Bose), only Window's audio settings
- Windows audio settings appear to be set up correctly, (as in typical audio settings one would expect to be used)
- The in-game audio setting has open mic enabled, but the mic isn't being properly heard, (as in, no one can hear the user)

- The game has permission to use the mic, (and has recently requested access to use said mic)