Forum Discussion

Newcomer

1 year ago

Missing almost all my Cosmetics

Hi, about 2 years ago I lost all my cosmetics but I got all my apex packs from leveling, all the apex coins i had ever bought and legend tokens. So i think my account had a "soft reset" or something ...

Hero (Retired)

1 year ago

Hello.
Unfortunately, the issue of missing cosmetics cannot be resolved on the game forum.
>Your coins and Apex packs were returned and this is already an excellent result.
I would advise you to try and open another Case with the EA Game Advisors as they are your best bet in getting anything recovered.

Note: If the EA Game Advisors can't assist you, then there is nothing else that can be done about your issue.