Forum Discussion

Rising Newcomer

6 hours ago

Missing Apex Coins I purchased

Hello there, I recently purchased a large quantity of apex coins for the new Gundam Event, However after purchasing I never recieved the coins in my account. I purchased these coins through the xbox...

missing content

xbox

EA_Mako

Community Manager

6 hours ago

Hey WeepyDeep111,

Thanks for not attaching any personal details here! Please be sure the proof of purchase you have matches this format just to make sure our support team is able to access the necessary details.

From there you can scroll down to the Contact us option at the bottom of that page or create a new case here to get in touch with the support team. We're unable to review these or make changes on the forums, but once you've created a case support will be able to check into this with you.