Forum Discussion

Rising Newcomer

1 day ago

Solved

missing apex coins

Bought 2150 apex coins through steam, got charged for them, its been over 24 hours and still haven't had them added to my account. The steam account linked to my EA account is the correct one, tri...

missing content

EA_QueenBee
1 day ago
Hey xidesofmarch,

If you're missing your Apex coins, you'll need to reach out to our live support team with your proof of purchase. If you're not seeing the option to reach out via a chat, try reaching out via the link at the bottom of this article instead. Hopefully that'll get you in touch with someone who can get you your coins.

EA_QueenBee

Community Manager

1 day ago

Hey xidesofmarch,

If you're missing your Apex coins, you'll need to reach out to our live support team with your proof of purchase. If you're not seeing the option to reach out via a chat, try reaching out via the link at the bottom of this article instead. Hopefully that'll get you in touch with someone who can get you your coins.

xidesofmarch
Rising Newcomer
20 hours ago
I've already talked to live support and they didn't even ask for proof of purchase, they just immediately told me its a steam problem and that they can't do anything about it.