Forum Discussion

Rising Novice

1 day ago

My account was hacked and banned

I can’t even appeal the ban because it doesn’t show up I was apparently banned on pc but I only have a Xbox series s someone help me

anticheat

xbox

ethan161719

Rising Novice

1 day ago

I only have this account

EA_QueenBee

Community Manager

1 day ago

ethan161719,

Hmm, then it's odd that you're not seeing anything if you're on the right account. How long have you been banned, roughly? Have you already raised a large number of disputes for it?

ethan161719
Rising Novice
1 day ago
This is all that’s there
- EA_QueenBee
  Community Manager
  15 hours ago
  ethan161719,
  
  Hmmm, the only other reason that I can think of why it wouldn't show up is that you've already sent the max number of appeals. Have you already been in contact with our terms of service team a bunch of times?
  - ethan161719
    Rising Novice
    15 hours ago
    My account was hacked I only got it back a couple days ago and it was there so I don’t what’s happened like deadass all I want to do is play