Yesterday afternoon, I received a verification code email from EA (there are many of them) and EA suggested that I change my password if it‘s not my operation, so I changed my password. But right away I received my original email address removed and bound to an unfamiliar email address. I think my account has been compromised. So now I really want to get my account back, so sad
The EA staff who work here on AHQ cannot help directly with account-related issues, such as having been hacked.
If you feel you have been hacked, the only thing you can do is follow the steps in this article:
https://help.ea.com/en-gb/help/account/secure-hacked-ea-account/
At the bottom of the page on the above link is:
IF YOU CAN'T ACCESS YOUR EA ACCOUNT
If the steps in that article don’t work, reach out to us by clicking Contact Us at the top of any EA Help page. Make sure to have the following information handy when you reach out to us:
Have you tried that route, using your original email account?
Community Manager
