My Apex Legends account was banned for Gameplay Enhancement

Hello EA_Salmon,

Thank you for your reply. I know I need to submit an appeal via the web form on EA Help. However, when I try to submit it, clicking the submit button does nothing. I have already troubleshooted this issue thoroughly — my network, browser and device are all working properly, yet I still cannot send the appeal.

I have tried numerous solutions, and my case is no longer eligible for a new appeal. Could you please forward my request to the review team for me? I would really appreciate your help.

Hi agfh1145​ ,

Sorry to hear you’re dealing with that.

We’re not able to review or investigate account actions here on the forums, including gameplay enhancement bans. If you believe the action was applied incorrectly, the only route for that is still through the official appeal process.

I understand that you want to know the reason your account was banned. Unfortunately, we’re not able to investigate or recover accounts directly here on the forums.

If the option is still available to you, you’re welcome to submit another appeal and include the additional context you mentioned. I would strongly recommend continuing through EA Help and submitting the case again through this webform, with as much detail as possible.

You may also find these pages helpful:
EA Account help for locked, banned, or suspended accounts
EA Account Help Hub

Thanks for taking the time to explain your situation.