Forum Discussion

bxvae's avatar
bxvae
Rising Newcomer
9 months ago

my ea account for apex is connected to two playstation consoles

ea states thats you can only have one playstation network account connected to your ea account yet my ea account is connected to two playstation network accounts and when i login to my ea account and go to connections to unlink one of the two playstation network accounts theres no unlink button next to both of the playstation network accounts so im unable to play apex because of this

3 Replies

  • bxvae's avatar
    bxvae
    Rising Newcomer
    9 months ago

    thank you! how do i get in contact with them once using the link? what do i press on once i use the link?

  • XHelperZ's avatar
    XHelperZ
    Hero+
    9 months ago

    Hmm, there doesn't seem to be a specific contact option to the live support team for this specific issue, could be because it doesn't happen that often.

    In this case I'd personally recommend to contact them under a category that's different (In this case being unable to log into your EA Account)
    This isn't exactly the intended nor the most efficient way, but right now it seems like this is the only way to get help with this, which kind of is a shame. 

    If you click on this link, there should hopefully be a live chat or email option available: https://help.ea.com/uk/solutions/?product=ea-account&category=manage-my-account&topic=login-ea-account

    Hopefully this'll help out a bit.