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gvryder27's avatar
gvryder27
Newcomer
4 hours ago

My game keeps crashing when i start it up

Hello,

This problems occurs on PC on Steam.

since like a month or two ago my game keeps crashing on startup. it just insta-dissapears, as if it got alt+F4`d. And i don't get any kind of error message or anything. I have verified the integrity of my game files and nothing was wrong. I've deleted the game and re-downloaded it. Tried all kinds of things that got recommend online but nothing worked. After all that i just kept starting up the game and it kept crashing and i kept doing that until i got further in the game. At first it crashed when it reaches the screen to connect to the servers, then after like starting it up and it crashing for about 10-20 times i get to the lobby. And after it crashing there for another idk 10 maybe 20 times again i was able to start up the shooting range without it crashing and i was able to play for a whi8le until the recent patch. Now i got the same exact problem again but it doesn't become stable anymore. I've bought the battle pass and if it stays like this i wont be able to complete it on time,

Please if someone can help me with this problem, i just wanna play a couple of games after working and studying man.

 

3 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 hours ago

    gvryder27​ 
    Gotcha, thanks! That's thankfully not a configuration we've seen having more widespread issues, but if the crashes pick back up, please grab a Dxdiag if possible.

    That'll give us a bit more information about the crashes to help narrow down what's contributing to the issues. I'll cross my fingers things stay smooth in the meantime otherwise 🤞

  • Het Mako, im running it on a 4070 ti super with a i7 14th gen, rn apex is running again but yeah i dont really have the certainty its gonna keep running.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey gvryder27​,

    What CPU and GPU are you running in your setup currently? Have you had a chance to check recently that you're running the latest drivers?

    We are looking into similar reports happening on some specific hardware, but I'd want to be sure this isn't something we could just try troubleshooting rather than having to wait for a further driver update/fix.

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