Forum Discussion

BIBIBOBI521's avatar
1 year ago

order not recived

I have two order that I didn't recive. Iy have been four days and nobody solve my problem. And now why you guys say my case got fixed?

[CM - Edited to remove attachments with account/order details]

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hey @BIBIBOBI521, sorry, but we aren't able to make changes to your account here.

    If you haven't received a Steam order, please try signing out of Steam manually, closing it via Task Manager, and restarting Steam.

    If that still isn't showing up afterwards you will need to reach back out to support. You can resume a case from your case history page here if your prior case was closed without being resolved, or create a new case to have another advisor take a look. 

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 17 minutes ago
40,035 Posts