First, I can log in Apex Legends and play the game alone. But I can see no one in my friend list.
I tried every method on Google and YouTube but im still offline. [Only CHAT offline]
I contact EA Advisers but they told me it's unfixable right now.
Apex season 4 is right coming today but I can't still play with my friends, I feel painful.
Anyone knows how to fix it?
Community ManagerHey @HI5TORRY.
Have you checked to see if you're using the beta version of the Origin client? I'd recommend opting out of beta participation in the Origin settings, then try shutting down and restarting the client. Let me know if you're still running into any issues with your friends list after that.
/Kent
Community ManagerGotcha. Can you also try clearing out your Origin cache for me to see if that helps as well? For more info on how to clear the cache check out the EA Help website.
Let me know if it's still happening after that.
/Kent
Setting / update and security / recovery / reset this PC / keep my files. That worked for me just had to reinstall origin and apex
Community Manager
@invalidanvandare wrote:
@EA_Kent There must be a easier way to fix this issue then to reinstall every game on my comupter? Iv'e had this issue for several weeks now and still hasnt been fixed.
I know it's definitely not an ideal situation. Let's see if we can figure this out without having to go that far.
Did you have a chance to try clearing your Origin cache to see if that makes any difference for you at all?
/Kent
I was recently having this trouble as well (Chat and friends offline, everything else good). While my network configuration is far beyond most basic users setups, it allowed me to do some deep digging into some detailed logs on my firewall. It turns out, in my case anyways, that my firewall was ignoring (not even blocking) connections on TCP 9000. This port is apparently used (and unpublished) for chat and friends. Fair warning though, this port is frequently used to propagate email worms and viruses as well as being used for a few remote access 'hacks'. ****Make sure your antivirus software and definitions are up to date!!****
Community Manager
