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Kiruful's avatar
Kiruful
Seasoned Newcomer
1 day ago

PACKET LOSS APEX LEGENDS

I get crazy packet loss on apex ranked it’s every other game 60-80 packet loss I have very good wifi and use Ethernet I use Xfinity I tried calling them and they said it wasn’t a problem on their side did anyone find a solution on how to fix this 

2 Replies

  • Kiruful's avatar
    Kiruful
    Seasoned Newcomer
    1 hour ago

    Instead of saying nun helpful maybe come up with a solution 

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi Kiruful​,

    Sorry to hear you’re running into such severe packet loss in Ranked, especially while already using a wired connection.

    We have a larger thread with other players reporting similar packet loss while using Xfinity, particularly in Ranked matches. Please take a look here and continue the discussion there:

    Extreme packet loss when playing ranked on Xfinity internet

    If you run into another affected match, it would be helpful to share the Data Center, approximate date/time, and Server ID in that thread.

    You can also check our Troubleshoot high ping, packet loss, and lag in Apex Legends™ guide for the standard connection troubleshooting steps.

    Thanks for reporting this, and sorry for the disruption it’s causing.

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