Forum Discussion
Hey @Viper8014 and @JSw33ney it sounds like you may be having issues with your connection. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
too many people having lag problems after this update. did not have problems before so are you going to do something about this?I keep seeing this red speed warning all the time in top right corner plus sometimes 2 other warnings!!! Game unplayable!!!
- EA_Darko7 years ago
Community Manager
I understand your frustration @Dandy_Crook but the number of reports we are seeing is quite small and as such, we need as much information as possible so that we can look into this.
If you are having the issue can you try the steps I linked above to see if they improve the issue for you?
Also, if you can, can you set your mobile phone up as a hotspot and connect using it to see if the issue affects you on that network?
The more info we have the better we can help.
Darko
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- EA_Blueberry7 years ago
Community Manager