strtxgy Sorry, bans cannot be handled on the forums as that can only be handled by the EA TOS Team.
my support tickets have been denied with what appears to be an automated response despite submitting technical evidence.
Typically when this happens, it means that the ban will be upheld.
I have never cheated and I believe this is an EasyAntiCheat false positive caused by AMD GPU driver instability on my system.
I have an AMD GPU as well, so I don't think its the GPU's fault, rather a possible corruption with Windows itself or a conflict with the EAC.
Thanks for replying. I understand bans are handled by the TOS Team, but my concern is that the two appeals I submitted with full Windows event log documentation appear to have been denied automatically without the evidence being reviewed.
You raise a fair point about Windows corruption vs the GPU itself, the logs do show NDIS (network driver) errors alongside the AMD crashes which could suggest a broader driver/system conflict rather than the GPU alone. Either way the evidence points to a legitimate system issue rather than cheat software. Is there any way to request a manual review or escalate to ensure the logs are actually seen by someone on the TOS team?
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