Playing Apex Legends kills my internet
I have no prior experience with this issue until recently I have decided to reinstall the game. After a minute or 2 after starting up the game, it seems that it killed off my wifi on my device. (Oth...
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EA_Kent
Community Manager
Community ManagerHey @donte1130.
That's definitely strange.
Have you tried running the network troubleshooter in Windows to see if it's able to find any issues? If you right click on the network icon in your Windows taskbar you should see a "troubleshoot problems" option when the menu comes up. Give that a shot and see if it finds any problems.
/Kent
I'm also having this problem it used to be 3/5 times now its every time I try to play Apex in the start of a game I'll dc then after I close the game it automatically kills my WiFi connection and in doing so I can't connect to any networks and eventually nothing shows up anymore.
If I restart my pc there's also a chance that it doesn't turn back on? But if I shut down and then boot it up again it's all connected and working again. I've tried updating drivers and reinstalling my adapter drivers it doesn't help. I've tried playing other online games but only happens with Apex- EA_Kent
That's really strange. When you have the chance can you share a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.
Thanks!
/Kent
Here you go!
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