"Please reset your password" after new apex update
I'm being asked to reset my password, which I did. I went on help.ea.com , no help what so ever. I have the game and have an ea account. Now I suddenly can't play.
Forum Discussion
same my steam isn't there just my psN and xbox live
EA_Mako
Community Manager
Community ManagerIf you're getting this message when playing on the PSN or Xbox linked to your EA Account, be sure you've reset the password for the EA Account itself.
If that still isn't letting you launch the game afterwards, reaching out to an advisor to check the correct accounts are linked properly and there aren't any other account issues will be the best bet.
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- EA_Blueberry7 years ago
