Progress lost
I just used EA help to recover my account after it had been hacked into and disabled. Upon logging into apex legends, I found that all my progress has been reset. My EA name is aboot222, my ingame na...
Forum Discussion
I check my connected accounts and my playstation is still connected. I was able to log in using psn when I lost my account, however I couldn't get the verification email as the email address was changed.
aboot222 Depending on how early in 2024 the account was banned, it might of gotten banned prior to the last few waves of Cross-Progression's account merging.
If I remember correctly, Cross-Progression started to roll out to players on October 31st, 2023, (with the last few waves merging accounts in the early months of 2024, (such January through March).
That being said, if the account wasn't yet merged, a ban would of meant a complete lost of its data, as banned accounts were excluded from Cross-Progression.
From the sound of things, your account was unfortunately banned prior to it being merged, (which means that its progress would of been permanently lost).
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- EA_Blueberry7 years ago
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