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Death_Voyager101's avatar
6 days ago

Ps5 Apex game crash

Everytime I try to open apex it crashes, I never really have to deal with crashes that often but I literally can only load in for 2 seconds before the game crashes, it’s it’s not telling me what the problem is. Plz help 

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    5 days ago

    Hey Death_Voyager101​

    Sorry to hear that the game's been crashing as of late. 

    If you're not seeing any particular error messages, can you please run through the following troubleshooting steps to see if it leads to any improvement: 

    • Make sure your PlayStation is up to date 
    • Power cycle your console, waiting at least one minute before turning it back on 
    • If you have devices plugged into the USB slot, unplug them 
    • Restore game licenses 
    • Reinstall your game (if it's currently installed on an external hard drive, try installing to the internal hard drive)
    • Go to PS5 Settings > Application Saved Data Management > Saved data in system storage > Apex Legends > Delete 


    Let us know how it goes, thanks! 

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