Purchase not successful
I bought the battle pass and it’s processing since 3 hours and it said maximum 30mins . I didn’t receive the battle pass after money has been transferred
Forum Discussion
Kemi_Orange_Rose Did you login through the EA App and had launched the game using the same EA Account used to play on your PlayStation?
See, i bought the battlepass on my phone thro apple pay in ea website with my account im sure of it 100% then i launchd the game from pc then ps4 . and i didnt get it. on pc it is present that i bought it in order history but isnt present in game then when i try to refund it says no item there to refund. The season will end soon, please
Kemi_Orange_Rose wrote:
i launchd the game from pc then ps4When you had signed in on PC, did you make sure to load into the lobby, (where you see your legend)?
Buy Apex Coins and Battle Passes on the Apex Legends Official Store
Furthermore, when signed into the Apex Legends Official Store, does it say "you own this tier" under the Battle Pass you had bought?
For example:If you are not seeing "you own this tier", you may be signed into the wrong EA Account, (or that EA Account is currently not linked to your PlayStation Account).
You can check if the EA Account you had bought the Battle Pass on is linked to the correct PlayStation Account here: My EA Account | Connected Accounts, (Note: Battle Passes cannot be transferred or merged across two, (or more), EA Accounts, (only shared across a single EA Account's connected platforms)).
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