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izitCav's avatar
izitCav
Newcomer
8 months ago

Queue

I am having trouble queueing up for a match. I sit in queueing with 15-30 players and it never loads me in. This is for all game modes. My internet is working properly, my pc is working properly, and my ping is in between 20-50 like normal. Any reason why I can't load into a match?

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey izitCav​,

    What server are you connecting to before getting into the lobby? If you back out to the main screen and pick a different Data Center, does that change anything and let you actually connect?

    While your internet's otherwise working normally, it may also be worth a quick power cycle of your router to pull the power for a minute and let things reset before trying to reconnect again.

    If you're still running into the same issue after that, a clean boot can also help make sure there aren't any other programs running in the background that may be interfering.

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