i have found a fix for this packet loss thing its been annoying for me and i made a video about it heres the link hope i helped
https://www.youtube.com/watch?v=2O-JISUtZPc&t=33s
Community ManagerHey GKMedic,
Packet loss is normally an indication of a problem with the connection, and since you could also isolate the problem to your home network by bringing your setup to a second location, I'd recommend you check your home network's configuration more in-depth and make changes there.
To start, for instance, you could try using a different Ethernet cable and different ports on the PC/Modem; sometimes that helps.
If you have another modem/router to try, it might help you further isolate whether the problem stems from the hardware rather than the network.
Have you already tried changing the DNS to Google's or OpenDNS for a few hours to check if that helps?
Maybe there are just too many other devices connected to your home network while you play that are causing interference?
It could also be something on the ISP's side that you can't fix by yourself.
I don't have direct visibility into your network, so I can't help you pinpoint the problem exactly; however, you could reach out to your ISP to see if they can address the packet loss specifically. I can tell you that setting up a DMZ or a Static IP helped other players in the past.
I hope these suggestions help you figure this out. Let us know how it goes!
I can tell you that setting up a DMZ or a Static IP helped other players in the past.
well, I have a static IP, do you think it helped me? 😂
you can read my research in another thread...the change from dynamic to static has nothing to do with it
Extremely high constant packet loss on EU servers | EA Forums - 13385889
Community ManagerHey m1namoto,
Are you also not running into the same issues with a different connection in a different location, like the one Original Poster in this thread?
If you don't, you might want to look into a different Internet provider or the other suggestions in this thread, if your current ISP admin couldn't help, and you have exhausted all the connection troubleshooting steps we could share.
I also wanted to add that we informed our teams about similar reports, specifically when using Xfinity as the Internet provider.
Are you also not running into the same issues with a different connection in a different location, like the one Original Poster in this thread?
If you don't, you might want to look into a different Internet provider or the other suggestions in this thread, even if your current ISP admin couldn't help, and you have exhausted all the connection troubleshooting steps we could share.
unless if i switch to us-west1, or playin' on vpn-tunnel-in: the ping is high there, but there are no losses. Guys, you can see for yourself that with a change in FPS, the ping increases, but the losses disappear. And this is a real tfd that clearly depends on the server tickrate and built-in DDoS protection. Just optimize your netcode so that your vaunted protection doesn't cut your flood traffic. I can play with losses for a week, then without, and so on. Just admit your problem, and don't discourage people by making contracts with other ISPs. 80% of people on this forum have no problems in games other than yours.
At least before, on reddit, admins would at least ask what network and IP the player was experiencing problems from, so they could check their network filters. Now you're giving a generic response without trying to figure out the problem.
Anyway, we'll wait for your fixes in, playing some other games. Cheers
I also wanted to add that we informed our teams about similar reports, specifically when using Xfinity as the Internet provider.
not Xfinity, Autonomous System Number (ASN) of my ISP AS204385 MAXNET-PL-AS - MAXNET TELECOM, LTD, UA
similar reports
https://www.reddit.com/r/apexlegends/comments/1tgn5iw/persistant_packet_loss/
https://www.reddit.com/r/apexlegends/comments/1t8rzrw/
https://www.reddit.com/r/apexlegends/comments/1t5ixir/temporary_fix_for_recent_packet_loss_issue/
https://www.reddit.com/r/apexlegends/comments/1swzelt/packet_loss_eu/
Hello! EA_Claus - I don't know if there's any chance of you seeing this, but I've posted about this same issue myself. Also an Xfinity user, running into massive packet loss (on both PC and PS5) - specifically when playing ranked on anti-DDoS servers (with the pentagon icon next to the server ID). I'm in central New Jersey, but two friends I play with regularly (we're all day one players) in the same region who have different ISPs don't have this issue at all. It never happened to me before the last few months. I've detailed my experience at the link below.
I checked in with Xfinity (with whom I have the highest level internet package) and they said it was an EA issue. I've replaced all my equipment and have no issues with any other service or operation on my devices. It does not happen at all in Pubs or Mixtape - and only when I rank up Plat 1 and above. There's definitely something going on between Xfinity and the Apex servers. If there's anything the team can do, there's many of us who would appreciate it. Thank you.
Extreme packet loss when playing ranked on Xfinity internet | EA Forums - 13555625
