5 years ago
Rank Didn't Fully Reset
After Season 9 started, my rank didn't successfully reset. I'm currently in Gold IV, but the matchmaking function still thinks I'm in Platinum II so I'm in much more challenging lobbies. I've tried solo queuing for a couple games now, and nothing has changes.
Hey @foremostwolf,
This should fix itself after a bit if you keep playing solo matches. It may take several before the ranks sync back up.
/Kent