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krjtogbvhd8u's avatar
krjtogbvhd8u
Seasoned Newcomer
10 months ago
Solved

Ranked reset

My rank was reset after logging in. I literally went and bought a ps5 and came back to this… PLEASE FIX ASAP. Some of us only have an hour or so per day we can play this so you are setting us back our time for gameplay in ranked. 

  • Hey everyone,

    Thank you for the reports. This situation is related to the thread below, where we'll provide any updates as we get them.

    Locking this thread, but please feel free to follow along below for more info. Thanks for the patience while we're looking into the issue!

    Rank Reset Bug | EA Forums - 11930210

10 Replies

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  • slynginkane's avatar
    slynginkane
    Seasoned Newcomer
    10 months ago

    Mine did the same thing about an hour ago! Please let me know if you figure out a way to fix it. 

  • ppsuckman420's avatar
    ppsuckman420
    Seasoned Newcomer
    10 months ago

    Just got on apex tn and I was platinum 1 now I'm rookie are they going to fix this or what's going on 

     

  • Me too man. Hope they find a fix, one minute I'm top of silver one, log off, log back on bottom of rookie

  • Same here, gold 1 yesterday but when i hoped on for ranked today i was reset to rookie 4.

  • JordanMinga's avatar
    JordanMinga
    Seasoned Newcomer
    10 months ago

    Same on Xbox was Diamond 3 now I’m reset to rookie 4 not sure if I should play or if it’ll get patched. 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Hey everyone,

    Thank you for the reports. This situation is related to the thread below, where we'll provide any updates as we get them.

    Locking this thread, but please feel free to follow along below for more info. Thanks for the patience while we're looking into the issue!

    Rank Reset Bug | EA Forums - 11930210

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