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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Re: A 0xc00000e5 error when I try to run the game

Hi @frank471


That error code can sometimes point to issues with Easy Anti-Cheat. When you've got the chance can you try repairing or reinstalling EAC to see if that helps? You can find more information on how to do so over at the Easy Anti-Cheat website

Please let me know how that goes once you've had the chance to give it a shot. Thanks!

/Kent

2 Replies

  • Thank you for advice. This problem is caused by OS version. The EAC is not compatible with my Insider Preview Win 10 subversion, I upgrade it to the newest Dev. version and got that problem solved.