Re: Account Progress Lost on Apex Legends
I've been playing for a long time, can I get back to my game progress, help me, thank you very much.
Forum Discussion
6 Replies
EA_cuervoCommunity Manager
For your case, as the account was compromised you will need to contact the EA Help support. They should be able to recover the EA account you used before.
Hello Management, My Apex account lost as well. Now my Apex account is level 1 but I have already played for a long time and I have a few heirloom in my account. Please help me to retrieve
- Hello, EA Help didn't solve my problem, can you help me solve my problem. I played for 1800 hours. This game brings me a lot of joy. Of course, I also put a lot of effort and money into this game, and not long ago my EA account was hacked. After recovery. All game progress is lost. I don't know how to contact your customer service, it's the only way I can find on the internet to contact you. Please help me recover my game progress
- EA_cuervo
If you're not getting the chat option when trying to contact support, can you please try:
- Go to: https://help.ea.com/en/help-home/
- Select the game you need assistance with or EA App
- Select "I want to update my EA Account information"
- Scroll down the page to find the "Chat with us" option
If the chat doesn't show up, please try doing that while logged out. Once selecting the chat option it will ask you to log in, but you can select the option to continue without logging in.
I hope this helps!
- @EA_cuervo I couldn't send my chats, and I tried for days but it didn't work. Is there any other way I can get back to my game progress, it's the only way I can contact you.
It has always been like this
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