Forum Discussion

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
4 years ago

Re: Apex crashing (dxgi device hung,CreateShaderResour..and now crashes 100% the pc)

Hey @HeimHS


When you've got the chance could you share a DxDiag so we can take a look? You can find more info on how to pull one up at the EA Help website. Once you have the text file please attach it to this thread. Thanks! 

14 Replies

  • same thing happens to me i have a 3440x1440 monitor only when i change res to 1080 dose it work but i did not buy a £1000 monitor to play @ 1080

    can you fix asap never had this before last update

  • HeimHS's avatar
    HeimHS
    4 years ago

    so i was able to kinda fix it, i cap the fps, try to put  "-fps_max x" replace the x in the hz of your monitor,with this i was able to play but still crashes evertytime i die or just randomdly mid game but not on the main menu.

  • SEEK-KEBAB's avatar
    SEEK-KEBAB
    4 years ago

    man I've almost messed my lovely running pc up because of this crap

  • thanks for that but ill keep checking for a update for next week if not ill move on to a new game 

    come on ea fix this asap

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @HeimHS 

    Are you also playing with the game set to 3440x1440 resolution? 

  • @SEEK-KEBABi was able to fix, it ended up being a ram problem, all i need to do was change the slot, i always use on the 1 and 2 slot, then i change it to the 2 and 4 slot, and the problems start to appear, i just put it back again on the first 2 slots and is running good no problems.

    Apex didnt crash

    Csgo didnt crash

    i also did a burningtest with 3d graphics on 100% and didnt crash

    try yours who knows 🤞

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey @SEEK-KEBAB

    Were you able to give it a shot? Are you still running into the same issues? 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @SEEK-KEBAB,

    Ah, gotcha! Thanks for letting me know. I'm glad to hear you were able to figure out what was happening. 👍

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 9 hours ago
40,000 Posts