@lovablesweethrtOkay, thanks for trying. Sorry to hear it didn't work. As their respond said to contact Amazon directly.
If you know for a fact that everything is linked correctly. Give it a day or two.
There's been an instance where I bought apex coins and didn't receive them for a little while.
I know that sucks and you want your prime rewards, but i would suggest if you do not receive your rewards by 24hrs after you claimed them. Contact Amazon about your prime gaming rewards for Apex.
I have the same issue. I claimed the last stuff for Loba and now for Pathfinder and I didn't get either. Amazon customer support says I need to contact EA. You tell us to contact Amazon. What gives?
Got told exactly the same, I contacted EA and they told me, and I quote:"As of now there is no prime loot promotion for apex as we are unable to see any current promotion from Twitch side" and then after I told them there IS a promotion up they told me: "Apex is our game but Amazon manages the Prime Loot contact them about your issue"
I contacted Amazon and they redirected me once again... What do we do now?
I’ve been having this same problem. I clicked on the in game prime rewards ad for it and let it load. Backed out and then got the notification I received it. Worth a try for anyone having problems.
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