Forum Discussion

Re: Ban overturned, but when trying to play the game it says that I am still banned

@TheRedLion93 My ban is labelled as overturned on the EAhelp website on my ban history. My issue is that when I try to play Apex it still says that I am banned in the game. I really don't want to create a new account, because I've put time and money on this account I'm trying to dispute.

1 Reply

  • @LootGoob 


    You can try and contact an advisor and may be able to look into this further. To get in touch with one, try messaging @EAHelp through Twitter to see if you can get a better response 

    You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you.