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Re: Caustic and mirage content relocked

TL;DR - I paid to unlock Mirage earlier this week but after today's update I cannot use him in-game.

Earlier this week I unlocked Mirage with Apex Coins on Xbox but after the 2/13 update he is no longer selectable for matches.  Mirage is grayed out with a lock next to him every match I play since the update today.  At the main menu under the "Legends" tab, Mirage shows as unlocked and when I go to the in-game Store tab he is no longer there either.  I can even set Mirage as my "Featured" legend in the lobby before queuing.  I had been playing with Mirage as late as last night but can no longer.  I have already tried restarting the game and deleting the "Reserved space" via my game management from the Xbox dashboard but Mirage is still locked.

9 Replies

  • Me too, what is weird for me is I played right after the update and was able to select mirage, but now a couple of hours later it is locked. However I am still able to change his skins and that stuff in the legends tab. 

  • Really like spending money on this game to get a legend and not be able to use them..... GG EA, can’t say I’m surprised 

  • Same.problem but if I put him as my default and let the timer run out, it selects him for me

  • Same! And I unlocked him today after building up my points. Sucks, man.  It shows he’s unlocked on the home screen until the time comes to actually choose him. 

  • WhitterScooter's avatar
    WhitterScooter
    7 years ago

    All,


    I've been able to get it to work when you set Caustic or Mirage as Featured "primary" -- you will still see it greyed out on the legend select screen, however have faith and don't choose anyone else. They are still playable and lock-in assuming you either purchased them for "early access" or grinded out each at 12K tokens to unlock.

  • YoloGod56's avatar
    YoloGod56
    7 years ago

    If you choose mirage/caustic in your lobby and then don't interact with any buttons when you choose your hero in the game, it should work. I've been dealing with the same problem and it works now. Hopefully they solve the glitch soon

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