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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
3 years ago

Re: FPS drops randomly and game sound and picture not loading in correctly

@Splottz Can you disable any running overlays including Origins?

6 Replies

  • Splottz's avatar
    Splottz
    3 years ago

    Hi there, i disabled all my overlays including origin and the fps drops have gone, however the random freezing for 10 seconds plus hasnt. Thanks for the help

  • Splottz's avatar
    Splottz
    3 years ago

    Hello again @EA_Illium i started my pc up in a clean boot and followed the steps, every other game seems to run fine other than apex. I tried opening it through desktop icon and it didnt work, didnt even open at all, so i started it through origin and got an error message that i will attach to this. 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @Splottz To check are you overclocking or using any software to optimze the PC performance? Also, is the game installed on an HDD or SSD? we can try running a repair on the via the client and check if you still get this message? (if so does it continue to pop up when you start the PC normally?)

  • Splottz's avatar
    Splottz
    3 years ago

    Hey @EA_Illium i am not overclocking anything or using any software of that matter. The game is installed on an SSD. The game did not start at all after normal restart so i uninstalled and reinstalled it, i tracked my components heat and usage and my cpu didnt go higher than 15% and my gpu didnt go higher than 30% and temp was fine. however even when i saw the cpu was on 3% and gpu was on 7% the game was still jittering, even in the starting screen. I would like to try running a repair and see how that works.

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