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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Lost all account progress after relinking it (Xbox)

Hey @TheMuckingFouse,

Did you relink your Xbox to a new EA account, or back to its original account?

4 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @TheMuckingFouse,

    Unfortunately it's not possible to recover your progress then. While relinking your Xbox to its original account has a chance of recovering your old progress, it's not guaranteed, and if it didn't work then that progress is lost.

  • TheMuckingFouse's avatar
    TheMuckingFouse
    2 years ago

    I see, if I contacted EA support and explained my issue, do you think they can help me recover my data?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @TheMuckingFouse,

    They wouldn't be able to restore it either I'm afraid. Losing your game progress is one of the risks that's in the disclaimer you get before you unlink your account.

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