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Re: More information about "We've noticed your computer is currently offline..."

It doesn't appear to be just Level 3. Using a VPN to Texas, I get the following:

tracert proxy.novafusion.ea.com

Tracing route to proxy.novafusion.ea.com [159.153.190.222]
over a maximum of 30 hops:

1 54 ms 53 ms 54 ms 10.87.10.1
2 54 ms 54 ms 55 ms ip-253-232-239-173.texas.us.northamericancoax.com [173.239.232.253]
3 56 ms 55 ms 54 ms 199.36.220.176
4 54 ms 55 ms 55 ms te0-2-0-1.rcr52.dfw06.atlas.cogentco.com [38.122.200.225]
5 56 ms 55 ms 55 ms be3681.ccr32.dfw01.atlas.cogentco.com [154.54.46.217]
6 56 ms 56 ms 63 ms be2764.ccr41.dfw03.atlas.cogentco.com [154.54.47.214]
7 * * * Request timed out.
8 55 ms 56 ms 55 ms 4.69.209.29
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 94 ms 94 ms 94 ms 159.153.188.7
14 91 ms 89 ms 90 ms proxy.novafusion.ea.com [159.153.190.222]

1 Reply

IMHwan
7 years ago
Same issue here with Google Fiber from Irvine, CA.
Tracing route to proxy.novafusion.ea.com [159.153.190.222]
over a maximum of 30 hops:
...
4 3 ms 2 ms 2 ms 10.26.1.194
5 3 ms 2 ms 3 ms 23-255-225-168.mci.googlefiber.net [23.255.225.168]
6 3 ms 3 ms 5 ms 23-255-225-124.mci.googlefiber.net [23.255.225.124]
7 * * * Request timed out.
8 5 ms 5 ms 4 ms ae4.pr01.lax101.googlefiber.net [192.119.17.183]
9 4 ms 4 ms 4 ms 7-1-4.ear1.losangeles6.level3.net [4.14.190.5]
10 * 5 ms 4 ms 4.69.214.74
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
Pinging proxy.novafusion.ea.com [159.153.190.222] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.