EA_Mako
Community Manager
3 years agoRe: Not allowed to play online
Hey @doubletroublexd,
I'm afraid we are only able to provide support in English on these boards.
You can also get help in the following languages if any would be easier:
With that said, if you are receiving an error stating, "Profile not permitted to play online", please try disabling the voice-to-text chat option in your settings.
This particular situation is still under investigation, but disabling that setting has helped out others with this error and would be worth a try, thanks!