Forum Discussion

Re: when i quit apex my computer can't shut down or restart!

It seams EAC has updated their website, and removed some good troubleshooting tips.

One of these tips included what to do if you got the Error Code "30005".

Could you try to navigate to C:\Windows\sysnative\drivers\ and then remove the file called EasyAntiCheat.sys

This file should be automatically re-created when starting the game.

Here are some more things you could try:

https://www.easy.ac/en-us/support/game/issues/errors/

5 Replies

  • Godisbullen's avatar
    Godisbullen
    6 years ago

    @EdmundZY2580Are there a process running the prevents the PC from shutdown?

    If that's the case, you could solve it by adding a scheduled task (as admin), based on the log created while shutting off the game. Create a small batch file to be run when the task is triggered with something like:

    taskkill /f /im nameofprocess.exe

  • Godisbullen's avatar
    Godisbullen
    6 years ago

    If there are a process running that's preventing the PC from shutting down, you should see that the PC is trying to kill that process while turning off the PC.