Forum Discussion

Re: Your accounts can t be linked because already linked to your EA Account

@EA_Aljo tried already, but the page is looped...meaning when you click create a case it takes you back the standard home page. SO you cant raise one

https://help.ea.com/en/help-home/

4 Replies

EA_Aljo
Community Manager
3 years ago
@3d13c430ed1ed9e5

Are you choosing your platform, game and issue and then selecting a contact option and it's taking you back to the support home page?
3d13c430ed1ed9e
3 years ago
@EA_Aljo hello, if you do live chat...it doesnt allow you to pick a platform..the drop down option is shows but doesnt list anything.

tried Firefox, Chrome, Edge on laptop and Safari and firefox on iPhone
EA_Aljo
Community Manager
3 years ago
@3d13c430ed1ed9e5

Try using Chrome again on your laptop, but put it in incognito mode.
Kstan777
3 years ago
@3d13c430ed1ed9e5 I was able to access chat here.