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Her1sys's avatar
Her1sys
Seasoned Newcomer
8 months ago
Solved

Request for Help Regarding Account Ban

Hello EA Support,

I have an issue with my Apex Legends account as it has been banned. I am not sure why it was banned, but I believe it could have been due to inappropriate language in my previous messages. I apologize for my actions and I fully understand the importance of following the community guidelines.

I would appreciate it if you could review the ban and consider lifting it, as I have learned from this situation and will ensure to follow the rules moving forward.

Please let me know what steps I can take to resolve this issue.

Thank you for your time and assistance.

Best regards,
[bl0x61]

  • Hey Her1sys​ 

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look.

    We're unable to make any changes or discuss details of your account here on the forums, but our ToS team can check back into this through an appeal. 

4 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    8 months ago

    Hey Her1sys​ 

    If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look.

    We're unable to make any changes or discuss details of your account here on the forums, but our ToS team can check back into this through an appeal. 

  • Подскажите как быть,вот я уже 3 запроса сделал,даже больше наверно,мне приходит шаблоном что мы проверили и не снимем не чего типо такого,ну я в своей правоте уверен,я играю почти самого начала в апекс,на аккаунте 6 реликвий,много очень скинов за донат,выше золота не чего я не брал по стате в игре видно что я больше умираю чем выигрываю,последней раз я был на полигоне под музыку в спотифай я учился играть на геймпаде на следущий день после работы я был забанят,за что я мог получить интересно бан?за геймпад,?,за разрешение 1728,ну с ним много кто играет у кого full hd,у кого 2 к там другое ставят,просто если вот так банят без причины,мне сделать новый аккаунт и чтобы меня потом послали так же как послали щас ?вложить деньги,потратить время на то чтобы в дальнейшем я был послан далеко и на долго,как быть и что думать,подскажите пожалуйста 

  • Her1sys's avatar
    Her1sys
    Seasoned Newcomer
    8 months ago

    I understand, but I’ve already submitted multiple appeals to the ToS team and only received automated messages. I’m not trying to bypass the system, I just want a real person to take a look at my case. I deeply regret what I wrote, and I never cheated or did anything worse.

     

    Please, if there is any way to escalate this or have a real review, I’d really appreciate your help.

     

    Thank you for your time.

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