I play an steam on a windows 10 pc and use a wireless connection. My setup and surroundings have been unchanged since well before the current season and I was not experiencing this issue until this season just to be clear. As an added note a wired connection is completely unavailable to me.
Community ManagerIs a wired connection impossible due to how far from the router you are?
It’s not terribly far, maybe 40-50 feet or so but the main issue is that I don’t have a viable route to run the cable. My wireless connection is pretty strong and I don’t have any issues with the connection normally.
Community ManagerSometimes, when a connection suddenly gets back, it just means you need to power cycle. Try doing that now with these steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!
Keep in mind though, wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, you could try opening ports. They are listed here.
I have been having the same issues. Especially after the Genesis and the Thrillseekers update. I have a wireless connection too and im very close to it, just 10 feet or so, I get no lags or stutters in Arenas, but only in Battle Royale.
