Someone bought an heirloom with my shards when I was away, want refund

lmao

Hey @alonetaco did someone compromise your account or was it done by someone you know?

Darko 

It was someone who had access to my account, he knew I had the heirloom shards and he wanted to make me mad so he bought one I never wanted. So I never even got to buy the one I wanted

Same thing happened to me, My little brother who plays Gibby bought his heirloom when he knew i wanted to save it to see if seer will ever get one.... I would really really appreciate a refund on my shards... I rarely play Gibby, would rather have Bloodhound or octane's :/ Please let me know 

Hey @georgegi10 if you allow others to access or play on your account then you are responsible for any actions that they may take. 

Darko 

so there's no way to refund the credits or get me in contact with someone who can? 

Hi I had the same thing happen to me but it was my brother who logged in on my computer and purchased the heirloom without me knowing. I did not give anyone access to my account, it was my brother who knew the pin to my computer. Please help me refund the shards. He purchased Octanes heirloom, and I wanted wraiths. Please help me, I didn't give out my info to anyone.

Hey @georgegi10 as I said above, if you allow others access to your account then you are responsible for any action they take.

If they spend your in-game currency or break the rules then it is on you.

Darko 

Hey @113luv there is nothing that we can do in situations such as this, if you allow others access to your system then you are responsible for their actions.

I'd recommend changing your computer password so as to ensure that this cannot happen again.

Darko