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iChenzo's avatar
3 years ago
Solved

Still missing badges

@EA_Mako 

Has there been any word on the fixing of missing badges that were earned by purchasing battlepasses? I have been stripped of almost all of my badges because of the AI generated system. I would like to speak to someone about this that can help resolve this issue. If they can go and help the bigger names to retrieve all of their stuff that they earned and paid for fair and square then why cant the smaller names get what they deserve as well?

  • Hey folks, I'm not sure why the thought is that this is being swept under the rug - it is not.

    I understand the concern especially over badges that are no longer available, but as mentioned before, Respawn is currently investigating ways to get these badges returned in situations where they cannot be re-earned in-game. That will be happening in the future and is not something that can be addressed manually one account at a time. 

    We'll be sure to mirror any announcements that are made to make sure everyone is aware, but until the point that such an announcement is made, we wouldn't have more details to share at this time.


    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

    We will communicate further about this investigation and its outcome at a later date.


21 Replies

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  • iChenzo's avatar
    iChenzo
    3 years ago
    @NC_Pitts that's what i'm sayin dude. Badges are a cosmetic and we earned them fair and square and they are making it easier for their game to die faster.
  • NC_Pitts's avatar
    NC_Pitts
    New Rookie
    3 years ago

    So they ain’t even gonna give us the badges back on one account? 

    how hard is it to just give us all our battle pass badges back lmfao. I literally have all the reactive skins, just give me the badges!

  • hate to hear it. but glade I'm not alone on this. i just got off the 24/7 live chat with them. apparently they are going to put out a update to Separate the accounts. we will see. if not the game will die 

  • NC_Pitts's avatar
    NC_Pitts
    New Rookie
    3 years ago

    Let me know if this gets fixed. This happened to me too. Maxed EVERY battle pass. Have all the skins but none of the badges. Absolutely pathetic they did this.

  • I've been told that several times. i do not need a reminder of what was posted to cover up the fact that the AI was going to make mistakes. That's why you guys announced the October 26th deadline with a linked account and also brought up the prestiges. I am not requesting for kills and stats to be merged over I can easily go get 4ks and 20s I want the badges I had that I obtained through playing hundreds of hours in battle passes and events that I paid for. It states XP EA bound across all accounts. You took majority of the badges by earning XP. I have some of the rarest badges on my psn account and now they've been wiped. I was told you guys can see everything on your end. I also have several screen shots and video proving what I once had and what was removed from my account. I understand it will be difficult for a team to manually go through every players account and get them square but I will not stop arguing the fact that it is wrong and unjust to just take away peoples money for something they earned fair and square. They run to the big streamers and pros and help them right away but they are the low percent of playerbase and it's just not right. I would like for someone to contact me directly so this can be solidified and corrected.

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @iChenzo,

    Just to make sure this info is out there for those that have not seen:

    Some badges from Apex Legends’ earlier seasons previously earned on a non-primary account (an account that wasn’t the highest level at the time of Cross Progression) may not have been merged into the new Cross Progression enabled account which will be used going forward.

    If these badges can be earned again through future gameplay, that is the only way to reacquire these badges.


    For badges that cannot be obtained again due to their nature - e.g. a badge awarded for completing a former season’s Battle Pass or achieving a particular rank in an old season - Respawn continues to investigate returning these badges to affected users in the future.

    We will communicate further about this investigation and its outcome at a later date.

    I'd keep an eye out below for more information, as this is something Respawn will update everyone on when there's any new info to share. This is not a situation where we're able to grant individual badges to anyone affected, sorry.

    https://twitter.com/Respawn

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