Forum Discussion

Rising Newcomer

16 hours ago

Solved

There aren't even any penalty records or how are you supposed to appeal?

Hello, why is my game still banned in reality, but I can't see any penalty cases on EA Help? I haven't violated any rules at all; I just used VPN to open Faceit and logged into Apex at the same time....

anticheat

progress issue

EA_QueenBee
11 hours ago
Hey Chenwenjingya,

There's a link to a webform in this article you can still use to dispute your ban if you'd like. It'll go to our terms of service team, and they'll be able to take a look into this for you.

EA_QueenBee

Community Manager

11 hours ago

Hey Chenwenjingya,

There's a link to a webform in this article you can still use to dispute your ban if you'd like. It'll go to our terms of service team, and they'll be able to take a look into this for you.