Forum Discussion

Rising Newcomer

2 days ago

Totally lose progression

Hi dear tech assistant, I lost my account progression!!! everything reset back to zero, my EA account also reset. I been playing Apex since season 1 or 2, on and off until now, but when i try to l...

missing content

progress issue

EA_Mako

Community Manager

2 days ago

Hey m3cbuqfilerf,

The EA account you're posting with now is essentially brand new. If you've been playing Apex since season 1 or 2, that would have been on a different EA account. Please try logging in with any other emails you may have used in the past.

If you don't recall or no longer have access to another email, you'll need to contact support as mentioned in your older post so they can try to help locate and update the old account.